Thomas Pet&Friends t1 Mode D'emploi page 22

Troubleshooting
If your THoMAS PET + FRIENDS T1 does not work to your satisfaction first use the check list given below whether the cause of the irregularity is
just a small matter before you contact the Customer Service Department.
Occurring irregularities,
faulty functions
General (all functions)
v The appliance cannot be started up
Dust vacuuming (dry vacuuming)
v Dust is discharged when vacuuming
v Suction power slowly decreases
v Suction power is too low
v Large amounts of watewr gather in the
suction area
Wash cleaning
v The suction power decreases suddenly
v Water is escaping from the blow-out open-
ings on the appliance
v An unusually large pool of water has col-
lected in the suction chamber (a few drops
are absolutely normal)
v Excessive foam formation in the waste water
tank
v No cleaning agent is provided although the
pump is switched on
v There is too much residual moisture in the
system and liquid is no longer sucked up
properly
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All manuals and user guides at all-guides.com
- Reasons, elimination
Are the mains connection cable, plug and plugbox in order? → Before checking disconnect the
main power supply plug, any necessary repairs are only to be carried out by an authorised
specialist
Is the appliance switched on? → Check
Has the AQUAFILTER system been installed in accordance with the operating instructions?
Is sufficient water in the waste water tank and is the intake filter fully immersed in the water
bath? → Check
Is the intake filter blocked directly by dirt or are the nozzles blocked in the intake connector?
→ Dismantle and clean or rinse out with water.
Is the HEPA filter blocked? → Clean the HEPA filter.
Are nozzles, suction tube or suction hose blocked by coarse dirt? → Flexing the tube during
operation will release any dust and dirt blocking the tube and clear the stoppage.
Is the Aqua injection nozzle blocked in the intake connector? → Dismantle and clean or rinse
out with water.
Is the HEPA filter blocked? → Clean HEPA filters.
Are nozzles, suction tube or suction hose blocked by coarse dirt? → Flexing the tube during
operation will release any dust and dirt blocking the tube and remove the stoppage.
Is the housing cover properly locked? → Check.
Is the mechanical suction power controller on the hand grip open? → Close the slider on the
hand grip.
Are the seals on the housing cover free of dirt and particles of dust? → Clean seals.
In all probability there is too much dust in the AQUAFILTER system
→ Clean the AQUAFILTER system, renew the water
The long hair filter has become clogged → Clean long hair filter and refill water
Is the waste water tank full (float has responded)? → Empty the tank.
Is the appliance standing at an angle (has the float responded? → Stand the appliance up
straight and switch the appliance off and on again.
Is the float in the waste water tank dirty and is the float switch no longer functional, i.e. it does
not respond if the tank is full? Clean float and hinge.
Has the waste water tank been fitted together with the anti-splash grid, wet filter and motor
protection filter? → Switch off the appliance immediately, dry the appliance and fit missing
parts.
Are seals and sealing surfaces extremely dirty? → Clean.
Did you forget to fit the wet filter for the anti-splash grid.
Did you use original THoMAS cleaning agent? → Replace
Is there any cleaning agent in the spraying agent tank? → Refill
Is the spraying nozzle blocked? → Place nozzle in luke-warm water and afterwards draw out
strongly.
Is the tank connection opening blocked? → Remove fresh water tank and thoroughly suck out
the tank connection opening (connection point between fresh water tank and housing) with the
crevice nozzle to remove any possible contamination and dirt.
Is the mechanical suction power controller on the hand grip open? → Close the slider on the
hand grip.
Is the nozzle really flat on the floor? → Hold nozzle at a slightly greater incline.