Elem Garden Technic TCB20V-2XLI2AF Traduction D'origine page 68

TROUBLESHOOTING
The following table lists the symptoms of problems, the possible causes and the corrective action, if the lawn
mower is not functioning correctly. If this is not sufficient to identify and correct the problem, please contact your
after-sales service agent.
● Warning: Switch off the mower and remove the ignition key before searching for the cause of any
malfunction
Problem
The mower is not working
The mower starts up, then
stops immediately
The mower functions
intermittently
The mower produces
unsatisfactory results or
the motor is struggling
Insufficient area mown
(battery life)
The cutting blade is not
turning although the mower
is switched on
Excessive vibrations/noise
Charging procedure not
possible
The LED charging indicator
does not light up after
plugging the charger into
the mains power supply
Possible cause
Possible clogging
The battery is not fully charged
Battery not (correctly) in place
Grass too long
Defective switch
The motor protection has been
triggered
Battery too cold / hot
Ignition key not inserted correctly /
fully
There is a short delay before motor
start-up after having engaged the
start handle
The battery is not fully charged
Ignition key not inserted correctly /
fully
Battery not (correctly) in place
Battery too cold / hot
Internal cabling of the mower is
damaged
The motor protection has been
triggered
Cutting height too low
Blunt cutting blade
Possible clogging
Blade mounted upside down
Cutting height too low
Grass too high
Moist or wet grass
Grass too dense
You can buy an additional battery
from an authorised garden products
after-sales service agent
Cutting blade obstructed
Blade nut/bolt is loose
Blade nut/bolt is loose
Cutting blade is damaged
Oxidised battery contacts
The battery is defective, due to a
faulty connection inside the battery
Battery charger plug not plugged in
(correctly)
Mains socket, power cord or battery
charger defective
Corrective action
Inspect the underside of the mower and remove
obstructions if necessary (always wear gardening
gloves)
Charge the battery
Insert the battery
Increase the cutting height and tilt the mower to
decrease the load on the motor at start-up
Contact the after-sales service agent
Allow the motor to cool down / Increase the cutting
height
Let the battery warm up / cool down
Insert the key correctly
Switch the lever manually for 1–3 secs to start the
motor
Charge the battery
Insert the key correctly
Insert the battery
Allow to cool down / increase the cutting height
Contact the after-sales service agent
Allow the motor to cool down / Increase the cutting
height
Increase the cutting height (see "Adjusting the cutting
height")
Replace the blade (see "Replacing the blade")
Inspect the underside of the mower and remove
obstructions if necessary (always wear gardening
gloves)
Mount the blade correctly (see "Replacing the blade")
Increase the cutting height and walk more slowly
Increase the cutting height and walk more slowly
Wait until the grass is dry and walk more slowly
Increase the cutting height, walk more slowly and mow
more frequently
Contact the after-sales service agent
Switch off the mower and remove the obstruction
(always wear gardening gloves)
Tighten the blade nut/bolt
Tighten the blade nut/bolt
Contact the after-sales service agent, replace the
blade
Clean the battery contacts (for example, by inserting
and removing the battery several times) or replace the
battery (batteries can be purchased from after-sales
service agents)
Replace the battery (batteries can be purchased from
after-sales service agents)
Plug in (fully) into the mains socket
Check the supply voltage, if necessary, the battery
charger, contact an authorised after-sales service
agent