30 | English
Problem
Possible Cause
Height-of-cut button
Possible clogging
stuck
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the mower.
It is possible, that the software version of your mower is re-
quired (see „Menu > Settings > Info").
If the mower is requested to be sent to the service centre,
the mower and docking station must always be sent to-
gether. Do not remove the battery.
Before sending in, remove any personalised top cover that
may have been fitted and any accessory cover.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
F 016 L94 037 | (11.11.2020)
Corrective Measure
Always turn isolator switch off first, then check under-
neath the mower. Clear out as necessary (always wear
protective gloves).
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Dan-
gerous Goods Legislation requirements. The batteries are
suitable for road-transport by the user without further re-
strictions.
When shipping through third parties (e.g.: by air transport or
forwarding agency), special requirements on packaging and
labelling must be observed. For preparation of the item be-
ing shipped, consulting an expert for hazardous material is
required.
Disposal
The garden product, batteries, accessories
and packaging should be sorted for environ-
mental-friendly recycling.
Do not dispose of garden products and batter-
ies/rechargeable batteries into household
waste!
Bosch Power Tools