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troubleshooting
EN
symptom
Pilot lights
Stops sparking / pilot
remains lit but burner
will not turn on.
Exhaust fumes smelled
in room, headaches.
White / grey film forms.
Flames are very ag-
gressive
CDVS600-1 ONLY
Main burner flame is a
blue, lazy, transparent
flame.
CDVS600-1 ONLY
Main burner goes out;
pilot goes out.
Main burner and pilot
cycles on and off.
CS600-1 ONLY
52
W415-4084 / A / 06.01.22
problem
Wiring / connection.
Wiring harness.
Appliance is spilling
Sulphur from fuel is being depos-
ited on glass, logs or combus-
tion chamber surfaces.
Door is ajar.
Venting action is too great.
Blockage in vent.
Compromised venting.
Vent recirculation.
Venting is spilling.
test solution
-
Inspect all wires, ensure good tight connections. Verify that all wiring
is installed exactly as specified.
-
Inspect the wiring harness and verify the harness is tightly connected
to the module. Verify that all wires are connected in the right order.
see "wiring diagram" section.
Check all seals.
Check if exhaust is re-entering through an open door or window.
-
Clean the glass, see "care of glass" section.
-
DO NOT CLEAN GLASS WHEN HOT.
-
If deposits are not cleaned off regularly, the glass may become
permanenttly marked.
-
Tighten door clamps (if applicable).
-
Restrict vent exit with restrictor plate. See "restricting vents" section
(if applicable).
-
Remove blockage. In extreme conditions, ice buildup may occur
on the terminal and should be removed. To minimize this from
happening again, it is recommended that the vent lengths that pass
through unheated spaces (attics, garages, crawl spaces) should
be wrapped with an insulated mylar sleeve. Prevent sleeve from
sagging. Contact your local authorized dealer for more information.
-
Check venting system parameters (seal, length, rise, etc.).
-
Check joint seals and installation.
-
Test with spill switch bypassed. Replace if defective.
-
Check for vent blockage.
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