7 Troubleshooting
Note
The safety element is fi tted with contact pro-
tection. The document shredder switches off
when you press the safety element.
Paper jam
You have fed in too much paper.
• The cutting unit runs in reverse for a few
seconds and pushes the paper back out
again.
If necessary, press the reverse but-
ton "R" to remove the stack of
paper.
• Se pa ra te pa per stack.
• Feed in pa per successively.
Note
If a large part of the paper stack has already
been drawn in up to the blockage, you can
also press the reverse button "R" for longer
than 3 seconds. This makes the cutting unit
run forwards again and shred the remaining
paper.
Shredded material container full
Check the fi lling level in the shredded mate-
rial container regularly.
NOTICE
Empty the cut material container, immedi-
ately because if it is too full, malfunctions
can occur in the cutting system.
In the housing top, a handle recess is there
to make it easier for you to lift the cutting
head from the shredded material container.
For all other malfunctions, check whether the
cutting head was correctly positioned on the
shredded material container before contact-
ing our customer service. If the motor was
overloaded, let the shredder cool down for
15 to 20 minutes before using it again.
05/2016
8 Cleaning and maintenance
WARNING
Dangerous mains voltage!
Improper handling of the machine can lead
to an electric shock.
Switch the shredder off before
relocating or cleaning it and
disconnect the mains plug.
Service work which requires the
housing covers to be removed
may only be carried out by HSM
Customer Service and service
technicians of our contractual
partners. See page 116 for our customer
service addresses.
Clean the document shredder only with
a soft cloth and a mild soap-water solu-
tion. However, no water must enter the
equipment.
time you empty the waste container. Only
use HSM special lubricating oil for the cutting
unit to do this:
• Spray the special cutting unit oil through
the paper feed along the entire width of
the cutting shafts.
• Activate the automatic start/stop and let
the cutting unit run without any paper in it.
Paper dust and particles are shaken off.
HSM Pure 120
english
Cross cut only:
Oil the cutting unit when
cutting performance
decreases or the device
becomes noisy, or every
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