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When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the points
in the following table.
Problem
Appliance is connected
to the power mains but
it does not work.
Appliance cools
continuously for a long
time.
Condensation on the
glass shelf above the
drawers in the
refrigeration
compartment.
Symbol D flashes.
Door does not open
easily.
LED lighting does not
work.
Appliance makes a
noise.
Cause/Solution
•
Make sure there is voltage in the power outlet and that the appliance
is switched on.
The compressor is operating for a longer time at low capacity (low energy
consumption / high efficiency). This is the most efficient form of operation.
The following factors can also influence the appliance's operation:
•
The ambient temperature is too high.
•
The door has been opened for too long or too frequently.
•
The door is not closed properly.
•
The door does not seal properly (the seal is dirty, the door is
misaligned or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
•
Insufficient air circulation around the compressor and condenser.
Check that the ventilation around the appliance is sufficient (see the
separate installation instructions).
•
The sensor in the refrigerator is blocked by fresh food. Make sure that
air can circulate freely around the sensor (not applicable to all models).
•
Check that the door is closed properly and seals properly.
•
This is a temporary problem that cannot be avoided entirely in periods
of high ambient temperatures and high humidity. The problem
disappears when the temperature and humidity return to normal levels.
We recommend that you clean the drawers more frequently and
occasionally wipe off any drips.
•
Pack food in bags or other air-tight packaging.
•
The door has been opened for too long or too frequently.
•
The door does not seal properly (the seal is dirty, the door is
misaligned or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
You are trying to open the appliance's door just after you have closed the
door. Then opening the door is difficult. When you open the door, cold air
escapes from the appliance and is replaced by warm air from the
surroundings. As this air cools a slight vacuum is created that makes it
more difficult to open the door. The situation returns to normal after a few
minutes, and the door opens easily again.
Consult a service technician about LED lighting that is not working. You
may not try to repair LED lighting.
•
The appliance is cooled by a refrigeration system with a compressor
(and with some models, also a fan) that makes a noise. The noise level
Faults table
25
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