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TROUBLESHOOTING
splayed
PROBLEM
The appliance will not switch on
e
ss
The appliance is will only operate for
a few seconds.
The appliance is working but is not
end
cooling the room down
When I am using the appliance, there
is an unpleasant smell in the room
The appliance will not start up
again for three minutes after being
switched off
One of the following messages has
appeared on the screen:
Manual_Snowair9HE-9HEP-12HE-12HEP_2021.indd 49
Manual_Snowair9HE-9HEP-12HE-12HEP_2021.indd 49
CAUSE
• No power.
• Not connected to the power supply.
• The internal safety mechanism has
been triggered.
• There are kinks in the air outlet
tube.
• Something is preventing air from
being expelled.
• Windows, doors and/or curtains
have been left open.
• There are heat sources in the room
(oven, hairdryer...).
• The air outlet tube has been
detached from the appliance.
• The appliance's technical data is
insufficient for the room it has been
placed in.
• Air filter blocked.
• The security mechanism on the
internal compressor prevents the
appliance from starting up again
until three minutes have elapsed
from the time the appliance was
switched off.
• The appliance has a self-diagnosis
system to identify a number of
malfunctions.
FR
SOLUTION
• Wait and plug it into the power
supply
• Wait for 30 minutes and if the
problem continues, contact your
repair centre.
• Place the tube correctly so that it is
as short as possible and does not
have any kinks in it.
• Check and remove any object that
may be blocking the air evacuation
outlet.
• Close the doors, windows and
curtains; reread the "Advice for
correct usage" section.
• Remove any heat sources.
• Replace the tube into the section on
the back of the appliance.
• Move the appliance.
• Clean the filter
• Wait. This time delay one of the
appliance's design features.
• See SELF-DIAGNOSIS section.
25/01/21 11:39
25/01/21 11:39
EN
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