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840181400 ENnv02.qxd:Layout 1
Troubleshooting
POTENTIAL PROBLEM
Unit does not operate
on any speed or Pulse.
Food is not sliced or
shredded uniformly.
Unit stops and will
not come back on.
Unit has a burning smell.
Motor seems weak.
All manuals and user guides at all-guides.com
8/13/09
9:37 AM
Page 11
PROBABLE CAUSE
• Is the unit plugged in? Does the outlet work?
• Are the bowl and lid locked in place? See How to Use sections.
• Packing too much food in the food chute or pushing too hard on the food pushers may cause the
processed food to be irregularly sliced or shredded. Refer to the food processing charts for
recommended sizes and quantities.
• Are the bowl and lid locked in place? They may have moved slighty during processing. See How to
Use section.
• Is the outlet still working? Check it by plugging in a working lamp or other appliance. You may have
overloaded the circuit and blown a fuse or tripped the circuit breaker.
• Turn unit OFF , allow to stand for 3 to 4 minutes, and then turn back ON. If none of these suggestions
correct the problem, DO NOT attempt to repair the unit. Call the Customer Service number to get the
name of your nearest Authorized Service Center.
• There may be a residue left on the motor from the manufacturing process, causing a slight odor
during initial use. This will go away. If a strong odor or any visible smoke appears, unplug unit and
IMMEDIATELY call the Customer Service number.
• Are you using the recommended food size and quantity to be processed? Refer to the Processing
Charts for recommended food sizes and speeds.
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