Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions
A
UDIO
Noisy Audio
Noisy Audio
Noisy Audio
No Audio
Noisy Audio
No Audio
Normal Audio
Wrong Audio
Normal Audio
Normal Audio
Intermittent Remote Control Operation
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V
IDEO
Adjust Antenna Location and Connection
Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Adjust the convergence (refer to pages 28 and 29)
Multiple Image /
Color shift in picture
Move Television from Electrical Appliances, Lights,
Vehicles and Medical Equipment
Interference
Increase Volume
Check Mute
Check Television SPEAKERS on/off
Normal Video
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
?
Change Channel
Check Cable Connections
Program the Remote Control Again
No Video / No PIP
Check Second Video Source Operation
Adjust Color Settings
Change Channel
No Color
Check Audio Is Set To Stereo or Mono, Not SAP
Normal Video
Change CC (Closed Captioning) from Text Mode
Black Box on Screen
Replace Remote Control Batteries
Normal Video
T
ROUBLESHOOTING
.
Solutions
C
HART
43 l