Dimplex BFSL33 Manuel Du Propriétaire page 11

Warranty
This limited warranty does not apply
to products that have been repaired
(except by Dimplex or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting
from misuse, abuse, accident,
neglect, incorrect installation,
improper maintenance or handling,
or operation with an incorrect power
source.
What you must do to get service
under this limited warranty
Defects must be brought to the
attention of Dimplex Technical
Service by contacting Dimplex at
1-888-DIMPLEX (1-888-346-7539),
or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/
model and serial numbers available
when calling. Limited warranty
service requires a proof of purchase
of the product.
What Dimplex will do in the event of
a defect
In the event a product or part
covered by this limited warranty is
proven to be defective in material or
workmanship during (i) the 2 year
limited warranty period for products
other than fireplace surrounds
(mantels) and trims, and (ii) the
1 year limited warranty period for
surrounds (mantels) and trims, you
have the following rights:
All manuals and user guides at all-guides.com
• Dimplex will in its sole discretion
either repair or replace such
defective product or part without
charge. If Dimplex is unable to
repair or replace such product or
part, or if repair or replacement
is not commercially practicable
or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund
the purchase price for such
product or part.
• Limited warranty service will
be performed solely by dealers
or service agents of Dimplex
authorized to provide limited
warranty services.
• For products other than
surrounds (mantels) and trims,
this 2 year limited warranty
entitles the purchaser to on-site
or in-home warranty services.
Accordingly, Dimplex will be
responsible for all labour and
transportation associated with
repairing or replacing the product
or part except as follows: (i)
charges which may be levied
for travel costs incurred to travel
to the purchaser's site where
the product is located if the
purchaser's site is beyond 30
miles (48 km) from the closest
service depot of Dimplex's dealer
or service agent; and (ii) the
purchaser is solely responsible
for providing clear access to all
serviceable parts of the product.
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