Canon imageRUNNER ADVANCE DX C7780i Foire Aux Questions page 22

If Paper Jams Occur
Paper Jams Occur Frequently
1
Solution
Adjust the paper guides.
Adjust the guide exactly.
Multi-purpose tray
2
Solution
Check if the paper is bent.
Example: Paper Deck
Unbend or remove
the bent paper.
22
3
Solution
Check the paper type setting.
1.
Press
2. Press
3.
If the paper type setting does not match the
loaded paper, change the setting.
• For paper deck/paper drawer
• For multi-purpose tray
• For optional paper sources
P O I N T
If you load heavy paper or coated paper in the
multi-purpose tray, the grain direction of the
paper may cause a paper jam. In this case, you
may be able to solve the problem by changing the
orientation of the paper (vertical or horizontal).
4
Solution
Remove paper fractures.
If you forcibly remove the jammed paper,
torn scraps of paper may remain in the
main unit or optional devices. If paper tears,
check that there are no scraps of paper
inside and try to remove all of the scraps
(Do not try to pull out the jammed paper
forcibly).
P.8
P.11
User's Guide