1
On the www.lg.com home page, click on the Support menu tab to bring up the menu selections.
Select Video Tutorials.
2
Select a product category and then pick a topic or search a keyword.
NOTE
• Scan this QR code to quickly access the video search page on the LG website.
Error Messages
Problem
Water inlet problem.
IE
• Check for a clogged, kinked or frozen water inlet hose.
• Check water supply.
Drainage Problem.
OE
• Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged.
• Clean air gap or disposal.
Filters are clogged.
• Clean filters.
Oversudsing caused by improper detergent, such as liquid dish soap.
bE
• Do not use hand dishwashing liquids. Only use detergents which are designed for use in
• A
• To remove detergent residue in the tub, pour approximately 4 oz ~ 8 oz (100 ml ~ 200 ml)
Failure to level dishwasher.
• Make sure that the appliance is properly leveled.
Water leakage
AE
• Turn off the water supply to the dishwasher and call an LG Electronics Customer
• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
Excessive Water supplied.
FE
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
automatic dishwashers.
error can appear if dishes soiled with a lot of foamy food, such as whipped cream, are
bE
loaded in the appliance. To clear the error, turn the appliance off and start a new cycle.
of milk into a shallow bowl, place it in the upper rack and then run the appliance on the
Auto cycle.
Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).
intermittently. If power is turned off to the machine, the machine powers back on
automatically until the AE error is resolved.
888-542-2623 (Canada).
Possible Cause & Solution
TROUBLESHOOTING
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