4
Washer Error Codes
Washer Error Codes, continued
Error
Code
5C
High Voltage experienced by MC
5D
Communication problem with motor control (message)
5E
Communication problem from motor control (communication failure)
5F
MC is continuously resetting
62
Wash temperature too high
66
Heater relay problem
(on select models)
68
Current leakage to ground on heater or wiring
(on select models)
69
Heater open
(on select models)
6A
Heater relay sensing problem
(on select models)
71
Drum water NTC failure (tub heater)
(on select models)
74
Wash temperature does not increase
83
Wrong selector reading
84
Recirculation pump triac sensing failure which stops the cycle
(on select models)
85
Recirculation pump triac alarm which stops the cycle
(on select models)
86
Incorrect UI selection table
87
User interface microcontroller fault
91
UI_MB communications error
92
Communication error UI to main board (incompatible confi guration)
93
Console or Main Board control problem (incompatible machine
confi guration)
94
Main Board control problem (incompatible cycle confi guration)
97
Console or Main Board control problem (incompatible cycle confi guration)
98
Incompatible motor control/Main Board
9C
User Interface confi guration problem
9E
Touch sensor on user interface not responding
H1/B1
Frequency of power out of limits
H2/B2
Supply Voltage too high (incoming voltage)
H3/B3
Supply Voltage too high (incoming voltage)
HE/BE
Control relay fault
HF/BF
Control relay sense fault
F2
Too much soap or wrong type
F5
Load Unbalanced
F6
Control Reset
F9
Hot valve warning - hot water and cold water hoses reversed
Error Description
Display
Notifi cation
No
Refer to test (12)
No
Refer to test (10)
No
Refer to test (10)
No
Refer to test (10)
No
Refer to tests (13 and 14)
No
Refer to test (14)
No
Refer to test (14)
No
Refer to test (14)
No
Refer to test (14)
No
Refer to test (13)
No
Refer to tests (13 and 14)
No
Refer to test (10)
No
Replace main board
No
Refer to test (21)
No
Refer to test (11)
No
Refer to test (11)
Yes
Refer to test (11)
No
Refer to test (11)
Yes
Refer to test (11)
Yes
Refer to test (10)
Yes
Refer to test (11)
No
Refer to test (10)
Yes
Refer to test (11)
No
Refer to test (20)
Yes
Refer to test (18)
Yes
Refer to test (18)
Yes
Refer to test (18)
No
Refer to test (18)
No
Refer to test (18)
Yes
Advise customer to reduce detergent or change to high
effi ciency,
type
No
Redistribute load and restart
No
Refer to test (19)
No
Reverse the water hoses to reduce the risk of water
temperature related problems with the load
Next Step