Krups Virtuoso XP442 Mode D'emploi page 7

PROBLEMS POSSIBLE CAUSES
There is no crema on the The coffee grounds are too
Espresso old.
The ground coffee is not
suitable for making espresso.
There is too little coffee in the
filter holder.
The water tank leaks when The valve at the bottom of the
it is moved. tank is dirty or defective.
The valve is blocked by the
scale deposits.
Water leak beneath the There is an internal leak.
appliance.
The pump is abnormally No water in the tank.
noisy.
The espresso leaks out the The filter holder is not
sides of the filter holder. positioned correctly.
The edge of the filter holder is
clogged by the coffee.
Your espresso tastes bad. After descaling, the rinsing
cycle was not carried out
correctly.
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SOLUTIONS
Use freshly ground
coffee.
Use finer grounds.
Add more coffee.
Wash the water tank
and operate the valve
with your finger, which is
beneath the tank.
Descale the machine
(refer to the section :
DESCALING)
Check that the tank is
positioned correctly. If
the problem persists, do
not use the appliance
and consult an approved
service centre.
Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
Fit the filter holder in
position and lock it (turn
from left to right until it
stops).
Remove any excess
coffee that prevents you
from fully locking the filter
holder.
Remove the excess
coffee and clean the
grill through which the
water flows using a damp
sponge.
Rinse the appliance
in line with the user
instructions and check
the quality of the coffee.
PROBLEMS POSSIBLE CAUSES
The cups have been filled The filter holder is clogged.
unequally.
The appliance does not The pump is disabled due to
work. a lack of water.
The removable water tank is
incorrectly positioned.
The appliance is not
connected.
The nozzle does not work The foam nozzle is not
or produces little foam. correctly installed.
The milk is not fresh or too
warm.
The steam nozzle has an
excess of limescale.
The shape of the container is
not suitable.
1 cup espresso button white The machine needs to be
light and orange light flash descaled.
in turn and 2 cups espresso
button white light is lit
On button white light is lit, Boiler temperature is too high
2 espresso buttons and or too low, or temperature
steam button orange light sensor is broken.
flash at the same time.
On button white light stays Water shortage in water tank
on, 2 espresso buttons or water path is not smooth
orange light flash in turn. or the flow-meter is broken.
SOLUTIONS
Refer to the paragraph
on CLEANING AND
MAINTENANCE for
cleaning your filter holder.
Fill the water tank and
restart the pump (refer to
the section: FIRST USE).
Avoid emptying the tank
completely.
Position the water tank
correctly.
Ensure that the appliance
is switched on.
Check that the accessory
is correctly mounted on
the appliance: remove
then re-install it on the
hinged arm using a firm
upward movement.
Use fresh, cold
pasteurised or UHT milk
that has been recently
opened.
Descale the steam
nozzle according to
the paragraph on
DESCALING.
Follow the milk foaming
instructions (paragraph
on STEAM FUNCTION)
Descale the machine
(refer to the section :
DESCALING)
Turn off the machine for a
while, then turn on again.
If the problem persists,
consult an approved
service centre.
Pour water in water tank.
If the problem persists,
consult an approved
service centre.
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