What To Do In Case Of Problems; Error Codes - FALMEC Panoramico 90 Mode D'emploi

WHAT TO DO IN CASE OF PROBLEMS

The cooker or cooking areas do not turn on:
· The cooker is not connected to the electric network.
· The protection fuse is released.
· Check if the block is not active.
· Keys are covered with water or grease.
· An object is placed on the keys.
The symbol is displayed .
· There is no saucepan on the cooking area.
· The container used is not compatible with cooktops.
· The diameter of the saucepan bottom is too small compared to the cooking area.
The symbol [E] is displayed:
· Disconnect and connect the cooker.
· Contact the after-sales centre.
One of the area or the entire cooker turns off:
· The safety overheating system is active;
· The cooker or one cooking area remains on for too long;
· one or more keys are covered;
· one of the saucepans is empty and the bottom overheated.
The fan keeps on working after the cooker shutdown:
· This is not a malfunction: the fan keeps on protecting the electronic power unit of the
device.
· The fan stops automatically.

10 ERROR CODES

For supporting a service technician in case of error, the UI displays error codes.
In combination with the provided document "error codes Basic 2" which includes datai-
led information a complete error matrix description is available.
E.G.O's standard error codes are listed following, customized UI can be different. In the
standard general UI eroors (Er xx) and cooking zone errors (E/x) differ. In case of cooking
zone errors the display of the incorrect cooking zone blinks alternative "E" and a hexco-
de "X".
Error Description
code
The cooking zone
can be configured if
.
a static "C" is shown
The cooking will be
configured if a fla-
.
shing "C" is shown.
After a successful
configuration the
relevant display
shows "-". If "-" is not
displayed check the
possible causes of
the E/5
A flashing "E" on
each cooking zone
.
indicates that all
configs will be
deleted
Temperature limits
are exceeded
.
Unsuitable pot, e.g.
loss of the magnetic
.
characteristics be-
cause of temperatu-
re in the bottom
possible Remedy
causes
No error, the user A suitably pan must be
is in the service placed on the relevant
menu. cooking zone
User is in the Wait for the symbol "-"
service menu, no or abort the configu-
error ration activities by
pressing the select key
and the "C" will not flash
anymore.
User is in service Manual configuration
menu, no error
Pt or glass tempe- System must cool down
rature is too high
NTC -> electronic
temperature too
high
On the module 1. The error is automa-
tically cancelled after 8
a pot creates
s and the cooking zone
an improper
can be used again. In
operatioing point
case of further upco-
which can destroy
ming errors the pot has
devices, e.g IGBTs. to be replaced.
2. The module has to
be changed if the error
comes without a pot on
the cooking zone.
Unconfigured in-
duction module (all
.
induction module
answer to UI, but
any element is rela-
ted to the effected
cooking zone.)
No communication
between UI and
.
induction module
Main power distur-
bance
.
Non assignable
failure
.
Fan failure
.
Defect ive tempe-
rature probe on
.
inductor
Hardware defect of
induction module
.
Configuration failure
.
Fixed sensor value
(test function for T
.
probe on inductor)
No Overvoltage on
functiona- the switch mode
lity and no power supply (no
displaying functionality)
Note:
Not each failure can be delected automatically by the system, e.g. in case of defect of the
User interface power supply.
20
induction module Delete the hob configu-
ration and activate the
is not configured
manual configuration.
Start the UI service
menu to configure the
induction module if the
listed points are not
successful replace the
module.
No power supply Check power and LIN
of induction connections. If con-
module. nection is OK, replace
Bad cabling or the module
defect
1. Failure in main Check main power
power frequency voltage and frequency,
detection if ok replace the module
2. Overvoltage
Replace module or User
interface
Fan or control Replace the module
electronic is defect
Sensor signal out Replace the module
of valid range; sen-
sor or electronic is
defect
Defect hardware Replace the module
device detected
by the self-check
of the module
2 cooking zones Delete the actual confi-
are delicated to guration
the same element manual configuration
of the UI with service menu
Not enough tem- System must cool down
perature change
(10 K) within 5 min
after switch on
the hob
400 V connection Disconnect and correct
the power line con-
nection