hestan KRI Serie Mode D'emploi page 54

TROUBLESHOOTING GUIDE
OVEN ERROR CODES OVEN ERROR CODES
SYMPTOM SYMPTOM
EN
Range does not operate
(no display, knob lights,
interior lights, etc.).
Power on but no response
from display.
Oven Light not working.
Oven door will not open.
Heat escaping from top of
oven door.
Fan noise / hot air coming
from appliance, even when
off.
ERR04, ERR05, ERR08 or
ERR20 code displayed.
All other error codes
displayed.
Oven Mode and/or Oven
Temperature backlight on or
blinking
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POSSIBLE CAUSE POSSIBLE CAUSE
Power cord not plugged in, or no power to
receptacle, or breaker tripped.
Control board needs a reset.
Power cord not plugged in, or no power to
receptacle, or breaker tripped.
Bulb is burned out.
Oven door is latched during self-cleaning
mode.
Oven door not sealing correctly.
Oven cooling down.
Non-critical electronic malfunction.
Critical electronic malfunction.
Problem with controller or temperature
sensing
SOLUTION SOLUTION
Check breaker. Call for service for
other issues.
Turn off circuit breaker for 5
seconds to reset.
Check breaker. Call for service for
other issues.
Replace bulb.
Once oven has reached a safe
temperature, door will un-latch.
If door will not un-latch, call for
service.
Check/clean oven door gasket.
Replace if worn.
This is normal. If you DO NOT
hear the fan running during or after
using the oven, call for service.
Attempt a reset at the breaker. If
error code persists, oven can still
be operated without affected
feature. Call for service at earliest
opportunity.
Attempt a reset at the breaker.
If error code persists, do not use
oven; call for service.
Turn both oven controls OFF. If
problem persists, call for service.
Rangetop can still be used.