Kohler K-1913 Guide D'installation page 35

Troubleshooting Procedures (cont.)
Symptoms
Kohler Co.
Probable Causes
C. Level sensor wires are too close
together, resulting in
interference.
D. One or both of the level sensors
are not properly connected.
E. No power to the bath controller.
F. Error code in controller has
been activated (beeping sound
heard).
G. Drain valve is not plugged into
the controller (no power).
H. One or both of the limit
switches are not making contact
or are damaged.
I. The drain valve is damaged.
J. There is a loose wire connection
to the bath controller outside
the door.
K. The internal wire connections in
the door are loose.
L. The airline hose is pinched or
disconnected inside the door.
M. The compressor is not working.
N. The air pressure switch is not
working.
35
Recommended Action
C. Position the level sensor wires
farther apart.
D. Firmly connect the level sensor
wires at both ends.
E. Plug in both ends of the controller
power cord or reset the breaker.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Plug the power cord into the
controller located under the bath.
H1. Adjust the limit switch/switches
until contact is made.
H2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
I. Replace the drain valve.
J. Check all wire connections to the
controller.
K. Call the Customer Care Center
using the information on the back
page of this manual.
L. Call the Customer Care Center
using the information provided on
the back page of this manual.
M. The compressor needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
N. The air pressure switch needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
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