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Legal Information and Contacts
Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product
returned to SMC without a valid Return Material Authorization (RMA) number
clearly marked on the outside of the package will be returned to customer at
customer's expense. Customers are responsible for all shipping charges from
their facility to SMC. SMC is responsible for return shipping charges from SMC to
customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL
NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES
NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT
OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS,
OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE,
OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES OR THE LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS AND
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM COUNTRY TO
COUNTRY. NOTHING IN THIS WARRANTY SHALL BE TAKEN TO AFFECT
YOUR STATUTORY RIGHTS.
* Under the limited lifetime warranty, internal and external power supplies, fans,
and cables are covered by a standard one-year warranty from date of purchase.
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