Warranty; How To Order Spare Parts; Service - DIPRA SPIDO ECC PRO 300 Mode D'emploi

MALFUNCTION
4. Intermittent or irregular operation.
5. Water quantity discharged by pump is
inadequate.
6. The pump does not cut in or out.

9. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical shaft seals are excluded
from warranty.
All parts were manufactured using maximum care and high-quality materials and are designed for a long lifecycle.
It should be understood, however, that the wear and tear depends on the kind of use, the intensity of use and the
internals of maintenance. Complying with the installation and maintenance information contained in the present
operating instructions will therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or replace the entire
device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negligence on the side of the
manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty claim has to be
evidenced by the purchaser in the form of the submission of the sales receipt. The present warranty commitment
is valid in the country in which the device was purchased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error or another cause is
present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to enclose the following
documents:
 Sales receipt (sales slip).
 A description of the occurring defect (a description as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any attached parts which
do not belong to the original condition of the device. If any attached parts of this kind should be missing upon
the return of the device, we shall not be liable for them.

10. How to order spare parts

For a list of available parts, please contact your dealer. DIPRA is working to supply main spare parts of this pump
during 5 years, starting from the construction date of the pump written on the rating label

11. Service

If demand for a guarantee or malfunctions, please contact your dealer. A warranty or exchange for a new product
during the warranty period does not extend the original warranty period.
For EC countries only
Do not throw electric appliances in your dustbin!
According to EU guideline 2012/19/EU concerning old electric and electronic appliances and its
implementation in national law, such appliances must be collected separately and fed into an
environment-friendly recycling system. Please consult your local waste management system for
advice on recycling.
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POSSIBLE CAUSE
1. Pump wheel obstructed by solid matters.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Mains voltage out of tolerance.
5. Motor or pump wheel defective.
1. Refer to section 2.1.
2. Refer to section 2.2.
3. Worn pump wheel.
1. Floating switch cannot move freely.
2. Incorrect setting of floating switch.
3. Floating switch defective.
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ELIMINATION
1. Remove solids.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Make sure that mains voltage matches that indicated
on the type plate.
5. Please contact the customer service department.
1. Refer to section 2.1.
2. Refer to section 2.2.
3. Please contact the customer service department.
1. See that floating switch can move freely.
2. Correct floating switch settings.
3. Please contact the customer service department.