OPERATING
Troubleshooting
Erratic behaviour
Charger keeps waiting
for assignment
• Reason: Poor contact on the communication cables.
Check that all the communication cables are properly
connected on the chargers.
• Incorrect configuration on the Primary.
• Incorrect resistance value between communication lines.
Turn off the power to all the chargers (circuit) and measure
the resistance between the CAN-H and CAN-L. If the
measurement is not at or around 60 Ohms, check the wiring
connections per the "Wiring" section above.
• Charger assignment may last up to 30 seconds.
• Make sure that no schedules are programmed.
• Check that the Primary and Secondary chargers are all
paired. If a charger is not paired, the current available to
that charger will be limited to 6 Amps.
• Verify the configuration of "Maximum Current per Phase".
Remember that a connected vehicle will not charge unless
there is a minimum of 6 Amps available. If there are other
connected vehicles and the available power is less than
6 Amps, any additionally connected vehicle will go into
a queue and will start charging when at least 6 Amps is
available.
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