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Depending on the nature of the defect, the non-conformity
with the contract can be substantial or non-substantial.
In case of substantial non-conformity with the contract
you can claim one of the following rights:
a) to have your Tambour Horizon watch replaced
with defect-free product,
b) to have your your Tambour Horizon watch repaired,
c) to claim a proportionate discount from the purchase price, or
d) to withdraw from the contract.
In case of non-substantial non-conformity with the contract
you can claim one of the following rights:
a) to have the defect in your Tambour Horizon watch removed, or
b) to claim a proportionate discount from the purchase price.
Furthermore, Czech law provides for a statutory guarantee
against any defect occurring in your Tambour Horizon watch
within twenty-four months from the original date of purchase.
If the defect occurs within this timeframe you can claim
a replacement for your defective Tambour Horizon watch,
if it is not disproportionate in regard to the nature of the defect.
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