Expected Service Life - Apex Pro-care Optima Mode D'emploi

Pro-care Optima / English

9. Expected Service Life:

The products are intended to offer safe and reliable operation when use or installed according to the
instructions provided by Apex Medical. Apex Medical recommends that the system be inspected and
serviced by authorized technicians if there are any signs of wear or concerns with device function
and indication on products. Otherwise, service and inspection of the devices generally should not be
required.
10. Trouble Shooting
Q1 Power is not ON
‧ Check if the plug is connected to mains.
‧ Check for a blown fuse.
Q2 Low Pressure Alarm is on
‧ Check if the Quick Connector is tightly secured.
‧ Check if all tubing connections along mattress are secured.
‧ Check if the air hoses are kinked or broken.
‧ Check if the CPR knob is tightly closed.
Q3 Power Failure Alarm is on
‧ Check if the power is suddenly shut down.
‧ Check if the power cord is connected properly.
Q4 Patient is bottoming out
‧ Pressure setting might be inadequate for the patient, increase comfort range 1 level higher and
wait for a few minutes for best comfort.
Q5 Mattress form is loose
‧ Check if all the snap buttons or straps of mattress are all securely fastened.
‧ Check if the mattress is fixed to the bed frame by straps.
Q6 No air produced from some air outlets of the air tube connector
‧ This is normal since there is alternating mode. Air outlets take turns to produce air during their
cycle time.
Q7 System malfunction (Code 11 or 12)
‧ Check if there is only one or two knobs at the foot-end of the mattress remained open.
If the above information does not solve your problems, please contact your local agent directly. They
might require a technician to take care of the problem.
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