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Troubleshooting ���������������������
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
• Avoid storing large amounts of data on your phone as this may affect
its performance.
• Use the Over-the-air Upgrade tool to update your phone's software.
To access Updates, touch the Application tab from the Home screen,
then select Updates or touch Settings\About phone\Updates.
Touch
and the phone will search for the latest software. If you
want to update the system, touch the
finished, touch
have the latest version of the software. You should turn on data
connection or Wi-Fi before searching for updates. Settings for auto-
check frequency are also available once you restart the phone. If you
have chosen auto-check, when the system discovers the new version,
a dialog will pop up to choose download or ignore, the notification
will also appear in the status bar.
During Over-the-air downloading or updating, to avoid errors in
locating the correct update packages, do not change your default
storage location.
Use Factory data reset to perform phone formatting or software
upgrading (to reset factory data, hold down the Power key and
the Volume up key at the same time under power off mode). ALL
User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully
back up the phone data before doing formatting and upgrading.
to complete the upgrade. Now your phone will
108
) the battery for optimal operation.
button, and when that's