TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Oven does not operate (blank
touchscreen).
Improper cooking of food.
Oven not heating.
To locate an Authorized Ovention
• Access www.oventionovens.com, click on the About Us
pull-down menu at the top of the page, and select
"Find a Service Partner"
• Call the Ovention Hotline at 855-298-OVEN(6836)
Probable Cause
Unit unplugged.
Control Reset switch(es) in O (Off) position.
Circuit Breaker switch(es) in the O (Off)
position.
Circuit Breaker(s) tripped.
Unit connected to incorrect power supply.
Incorrect setpoint temperature or recipe
selection.
Circuit Breaker switch(es) in the O (Off)
position.
Crumb tray(s) installed incorrectly or missing.
IR Element pack or air flow malfunction.
Circuit Breaker switch(es) in the O (Off)
position.
Temperature High Limit(s) switch has tripped.
Service Agent:
®
ELECTRIC SHOCK HAZARD: Place unit in standby, allow
unit to cool, turn off both Circuit Breaker switches, turn
off both Control Reset switches, and unplug unit before
performing any cleaning, adjustments, or maintenance.
Make sure unit is plugged in.
Move
Control
switch(es) to the I (On)
position.
Move Circuit Breaker switch(es) to the I (On) position.
Reset Circuit Breaker(s) by moving Circuit Breaker switch(es)
to the O (off) position and back to the I (On) position.
If Circuit Breaker(s) continue to trip, contact Authorized
Service Agent or Ovention Hotline for assistance.
Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to determine
and install proper voltage and size electrical receptacle.
Verify desired setpoint temperature and recipe selection.
Change to proper settings, if necessary (refer to
OPERATION section).
Move Circuit Breaker switch(es) to the I (On) position.
Reinstall crumb tray(s). Refer to MAINTENANCE section for
installation procedure.
Contact Authorized Service Agent or Ovention Hotline for
assistance.
Move Circuit Breaker switch(es) to the I (On) position.
Press the Temperature High
Limit Reset Button(s) located
on the rear, left side of the
oven below the large air filter.
If switch(es) continues to trip,
contact Authorized Service
Agent or Ovention Hotline for
assistance.
18
English
WARNING
Corrective Action
Upper
Reset
Circuit
Breaker
"On"
Lower
Circuit
Breaker
"On"
Control
Reset
Switches
"On"
Temperature
Temperature
High Limit
High Limit
Reset Buttons
Reset Button
OVMILOM-1022