TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Oven does not operate (blank
touchscreen).
Improper cooking of food.
Oven not heating.
Temperature
High Limit
Reset Buttons
NOTE: To locate an Authorized Ovention
the Ovention website at www.oventionovens.com and
select the Service & Support tab, or call the Ovention
Hotline at 855-298-OVEN(6836).
Probable Cause
Standby switch turned off or unit unplugged.
GFCI switch(es) in the O (Off) position.
GFCI(s) tripped.
Unit connected to incorrect power supply.
Incorrect setpoint temperature or menu item
selection.
IR Element pack or air flow malfunction.
Temperature High Limit(s) switch has tripped.
Service Agent, access
®
ELECTRIC SHOCK HAZARD: Turn off Standby switch,
allow unit to cool, turn off both GFCI switches, and unplug
unit before performing any cleaning, adjustments, or
maintenance.
Make sure unit is plugged in and Standby switch is moved
up to the "On" position.
Move GFCI switch(es) to the I (On) position.
Reset GFCI(s) by moving GFCI switch(es) to the O (off)
position and back to the I (On) position. If GFCI(s) continue
to trip, contact Authorized Service Agent or Ovention Hotline
for assistance.
Refer to SPECIFICATIONS section for unit electrical
specifications. Contact a qualified electrician to determine
and install proper voltage and size electrical receptacle.
Verify desired setpoint temperature and menu item
selection. Change to proper settings, if necessary (refer to
OPERATION section).
Contact Authorized Service Agent or Ovention Hotline for
assistance.
Press the Temperature High Limit Reset Button(s) located
on the rear, left side of the oven below the large air filter.
If switch(es) continues to trip, contact Authorized Service
Agent or Ovention Hotline for assistance.
18
English
WARNING
Corrective Action
Form No. OVMILOM-0817