Troubleshooting - VTech Crystal Sounds Mode D'emploi

Troubleshooting

Problem
Secure link
indicator on
parent unit does
not light up when
the on/off button
is pressed.
Secure link
indicator on
parent unit
flashes.
Battery light
on baby unit
flashes.
Battery light
on parent unit
flashes.
18
Possible causes
No power from
parent unit.
No power from
baby unit.
Baby unit and parent
unit may be out of
range of each other.
Baby unit and parent
unit may be out of
range of each other.
Baby unit may be
turned off.
Alkaline batteries in
baby unit are running
low.
Rechargeable
batteries in parent
unit are running low.
Solutions
Recharge parent unit
by connecting it to a
power supply.
Replace with new
alkaline batteries or
connect the baby
unit to the power
supply.
Move the parent unit
closer to the baby
unit, but not closer
than 3 feet.
Reduce the distance
between the units,
but not closer than
3 feet.
Turn on the baby
unit.
Replace alkaline
batteries or connect
the baby unit to the
power supply.
Recharge the
parent unit with the
adaptor.