Problem
When I try to connect the
machine to Wi-Fi for the
first time, the machine
cannot connect to the Wi-
Fi network.
The machine is not able to
find the home Wi-Fi
network.
I cannot use Alexa and
Amazon Smart Reorders
yet.
The Wi-Fi connectivity of
the machine used to work
but is not working
anymore.
Cause
The AquaClean water filter was
not prepared properly and air is
now drawn into the machine.
The water tank is not fully
inserted and air is drawn into the
machine.
Your Wi-Fi name and password
are not correct.
The coffee machine and the Wi-Fi
router are not within range of
each other.
The Wi-Fi router is not working
properly.
The machine is not within range
of the router.
The router your coffee machine is
trying to connect to is 5 GHz dual-
band and your coffee machine is
not trying to connect to a 2.4 GHz
network.
You have not yet connected to
your Amazon to your Saeco
account.
Your Wi-Fi name and/or
password has changed.
The Wi-Fi password has changed.
Solution
Remove the AquaClean water filter from
the water tank and prepare it for use
properly before you place it back. See
chapter 'AquaClean water filter' for step-
by-step instructions.
Make sure the water tank is in the correct
position: remove it and reinsert it by
pushing it into the machine as far as
possible.
Check your Wi-Fi name and password.
Ensure that the coffee machine and the
Wi-Fi router are within range of each
other.or use a Wi-Fi repeater.
Please make sure that the Wi-Fi router is
working properly and is connected to the
internet.
Make sure the machine is within range of
the router. You can also use a Wi-Fi signal
repeater.
5 GHz networks are not
supported.Temporarily switch off the
5 GHz band in your router and try to pair
your coffee machine again to another
band of the same router (2.4 GHz). Switch
on your 5 GHz band again after successful
pairing
Please follow the instructions on the
control panel of the machine to connect
your Amazon account to your Saeco
account to be able to use Alexa voice
control and Amazon Smart Reorders.
Note: To be able to use these features you
need to have an Alexa app or an Alexa
device and you need to enable the Smart
Reorders service on Amazon.
Follow the instructions of section
'Connecting to Wi-Fi' and choose the
network with the new Wi-Fi name to
connect to.
Follow the instructions of section
'Connecting to Wi-Fi' and enter the new
Wi-Fi password.
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English