Troubleshooting Support - DURAVIT sensoWASH D-CODE Notice D'utilisation

9. Troubleshooting support

Is there a fault? As soon this question arises, please read this chapter carefully and
try out the potential solutions described in the following. If your unit still does not
work properly, please contact your local customer service.
Problem
Product is not
working.
No water comes
out of the spray
wand.
Water pressure
too weak.
48
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Potential cause
Mains plug not
plugged in.
Power failure
Water valve closed.
Spray wand clogged /
fouled.
Kinked or pinched
hose.
Spray wand clogged /
fouled.
Fine filter fouled.
Solution
> Plug the mains plug into an
electrical socket.
> Check whether a power failure
has occurred and correct it.
> Open the water valve.
> Using a small brush, clean the
spray wand.
> Check the hose.
> Using a small brush, clean the
spray wand.
> Remove, clean and re-insert
the fine filter.
see
sec.
9.1