• Always use cookware with clean
bottom.
• Scratches or dark stains on the surface
have no effect on how the hob
operates.
• Use a special cleaner applicable for the
surface of the hob.
• Use a special scraper for the glass.
Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar. If
not, the dirt can cause damage to the
hob. Take care to avoid burns. Put the
TROUBLESHOOTING
WARNING! Refer to Safety
chapters.
What to do if...
Problem
You cannot activate or oper‐
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
special scraper on the glass surface at
an acute angle and move the blade on
the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
non-abrasive detergent. After cleaning,
wipe the hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You do not set the heat set‐
ting for 10 seconds.
You touched 2 or more sen‐
sor fields at the same time.
STOP+GO operates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Remove the object from the
sensor fields.
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