Problem
The appliance is noisy.
The compressor operates
continually.
There is too much frost
and ice.
Door is misaligned or inter‐
feres with ventilation grill.
The temperature in the ap‐
pliance is too low/too high.
Possible cause
The mains plug is not con‐
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not sup‐
ported properly.
Temperature is set incor‐
rectly.
Many food products to be
frozen were put in at the
same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed cor‐
rectly.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
The water drainage plug is
not correctly positioned.
Food products are not
wrapped properly.
Temperature is set incor‐
rectly.
The appliance is not level‐
led.
The temperature regulator
is not set correctly.
The door is not closed cor‐
rectly.
The food products' temper‐
ature is too high.
ENGLISH
Solution
Connect the mains plug to
the mains socket correctly.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
Check if the appliance
stands stable.
Refer to "Operation" chap‐
ter.
Wait some hours and then
check the temperature
again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature be‐
fore storing.
Refer to "Closing the door".
Refer to "Closing the door".
Position the water drain‐
age plug in the correct
way.
Wrap the food products
better.
Refer to "Operation" chap‐
ter.
Refer to "Levelling".
Set a higher/lower temper‐
ature.
Refer to "Closing the door".
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
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