CLEANING
Never immerse any part of the heating base or power cord and plug in water or any other
liquid.
•
ALWAYS unplug your multi-cooker from the electrical outlet and allow it to cool before cleaning.
•
Wash the lid, 2-way rack, cooking bowl and rice measure in hot, soapy water. Rinse and dry thoroughly. Do not use
abrasive cleaning compounds or scouring pads. A cloth, sponge, or rubber spatula will usually remove residue. To
remove water spots from the surface of the cooking bowl, soak it in a solution of vinegar or lemon juice and warm
water for 30 minutes. Rinse thoroughly then dry.
•
The lid and 2-way rack can also be washed in the dishwasher. Although the cooking bowl is dishwasher safe, we
recommend hand washing only.
•
The outside of the heating base can be cleaned with a soft cloth dampened with warm, soapy water. Wipe dry. Do not
use abrasive cleaners.
•
No other servicing should be performed.
AFTER SALES SERVICE
These appliances are built to the very highest of standards. There are no user serviceable parts. Follow these steps if the
unit fails to operate:
1.
Check the instructions have been followed correctly.
2.
Check that the fuse has not blown.
3.
Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for a replacement. To return the
appliance to the Customer Service Department, follow the steps below:
1.
Pack it carefully (preferably in the original carton). Ensure the unit is clean.
2.
Enclose your name and address and quote the model number on all correspondence.
3.
Give the reason why you are returning it.
4.
If within the guarantee period, state when and where it was purchased and include proof of purchase (e.g. till receipt).
5.
Send it to our Customer Service Department at the address below:
Customer Service Department
Jarden Consumer Solutions (Europe) Limited
Middleton Road, Royton, Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: enquiriesEurope@jardencs.com
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FITTING A PLUG (U.K. & IRELAND ONLY)
This appliance must be earthed.
If the plug is not suitable for the socket outlets in your home, it can be
removed and replaced by a plug of the correct type.
If the fuse in a moulded plug needs to be changed, the fuse cover must be
refitted. The appliance must not be used without the fuse cover fitted.
If the plug is unsuitable, it should be dismantled and removed from the
supply cord and an appropriate plug fitted as detailed. If you remove the plug
it must not be connected to a 13 amp socket and the plug must be disposed
of immediately.
If the terminals in the plug are not marked or if you are unsure about the
installation of the plug please contact a qualified electrician.
AFTER SALES SERVICE
In the case the appliance still does not operate but is under warranty, return the product to the place it was purchased for a
replacement. Please be aware that a valid form of proof of purchase will be required. For additional support, please contact
our Consumer Service Department at United Kingdom: 0800 028 7154 | Spain: 0900 81 65 10 | France: 0805 542 055. For
all other countries, please call +44 800 028 7154. International rates may apply. Alternatively, e-mail:
CrockpotEurope@newellco.com.
WASTE DISPOSAL
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
E-mail us at CrockpotEurope@newellco.com for further recycling and WEEE information.
Plug should be ASTA approved to BS1363
Fuse should be ASTA approved to BS1362
Green/Yellow
(Earth)
13A
Fuse
Blue
(Neutral)
Brown
(Live)
Ensure that the outer sheath of
the cable is firmly held by the cord grip
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