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TROUBLESHOOTING
PROBLEM: The console does not light up.
(Oxford 6)
• The outlet the machine is plugged into is functional.
Double check that the breaker has not tripped.
• The correct power cord is being used. Only use the power
cord included. Test the voltage on the power cord to verify
it provides the specified output voltage from the label.
• The power cord is not pinched or damaged and is
properly plugged into the outlet AND the machine.
• Unplug power cord. Remove the console and check that all
connections to the console are secure and not damaged
or pinched. Unplug and reconnect the console cable.
(Oxford 3)
• Change the console batteries.
PROBLEM: The console lights up but the
Distance/Watts/RPMs do not count.
SOLUTION:
• Unplug power cord. Remove the console and check that all
connections to the console are secure and not damaged
or pinched. Unplug and reconnect the console cable.
• If doing the above does not fix the problem, the speed sensor and/
or magnet may have become dislodged or damaged.
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SOLUTION:
SOLUTION:
PROBLEM: The resistance levels seem to be
incorrect, seeming too hard or too easy.
(Oxford 6)
SOLUTION:
• The correct power cord is being used. Only
use the power cord provided.
• Reset the console and allow the resistance to reset to the
default position. Restart and retry the resistance levels.
(Oxford 3)
SOLUTION:
• Ensure resistance is set to 1.
PROBLEM: The roller wheels appear to be
leaving particles on the guide rails.
SOLUTION:
• This is considered normal wear of the seat wheels. To remove,
simply wipe off the roller wheels and rail with a damp cloth.
PROBLEM: The rower makes a squeaking or chirping noise.
SOLUTION: Verify the following:
• The rower is on a level surface.
• Loosen all bolts attached during the assembly process,
grease the joints, grease the threads and re-tighten. If bolts
become loose, apply blue thread-locker and re-tighten.
• Apply a lithium-based grease to the top surface of the guide rails.
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