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Questions
If you have any questions, contact your local
Maxi-Cosi retailer (see www.maxi-cosi.com for
contact information). Make sure that you have the
following information on hand:
- Serial number on the orange ECE sticker at the
bottom of the Rodi XP base;
- Car make and model and seat on which the Rodi
XP is used;
- Age, height and weight of your child.
Warranty
Our 24 months warranty reflects our confidence in
the high quality of our design, engineering,
production and product performance. We confirm
that this product was manufactured in accordance
with the current European safety requirements and
quality standards which are applicable to this
product, and that this product is free from defects
on materials and workmanship at the time of
purchase. Under the conditions mentioned herein,
this warranty may be invoked by consumers in the
countries where this product has been sold by a
subsidiary of the Dorel Group or by an authorized
dealer or retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used in
14
normal conditions and in accordance with our user
manual for a period of 24 months from the date of
the original retail purchase by the first end-user
customer. To request repairs or spare parts under
our warranty for defects in materials and
workmanship you must present your proof of
purchase, made within the 24 months preceding the
service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused by
accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which is the
consequence of failing to comply with the user
manual, damage caused by use with another
product, damage caused by service by anyone who
is not authorized by us, or if the product is stolen or if
any label or identification number has been removed
from the product or has been changed. Examples of
normal wear and tear include wheels and fabric worn
down by regular use and the natural breakdown of
colors and materials due to normal aging of the
product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them
. You must present your proof
(1)
of purchase, made within the 24 months preceding
the service request. It is easiest if you get your
service request pre-approved by us. If you submit a
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