Problem
I don't feel the
vibrations
The sensor
data shows
incorrect
information.
The sensor
data shows
incorrect
information.
Possible cause / solution
The Snoring Relief band is wrongly positioned (e.g.
on your back or too low/high on your chest) (see
'Wearing the Snoring Relief Band during the night').
Center the pouch with the sensor in front of your
torso, just below the chest. Close the strap with the
clip and adjust the strap so it's snug, but
comfortable around your torso.
The sensor is not positioned correctly in the pouch
(backwards or upside down) (see 'Inserting the
sensor into the pouch').
Make sure that the sensor is fully inserted into the
pouch, with the activation button pointing towards
your chin. The display should be visible through the
window of the pouch.
The battery was almost empty when you started
the sleep session. If the battery runs out during a
sleep session, the sensor switches off and stops
collecting data.
The sleep session lasted more than 12 hours and
automatically stopped (to save battery). The display
shows error code A2 (see 'Error code').
The sleep session has exceeded the maximum of 12
hours or was not stopped properly. Make sure you
manually stop a session (see 'Stopping a sleep
session').
Within two hours of stopping a sleep session, you
started another sleep session.
If you start another sleep session within two hours
after switching off the previous session, the sensor
will register these two sessions as one single
session.
The sleep session was shorter than one hour. The
display shows no data for response rate and hours
on your back. It shows 'A1' for sessions shorter than
1 hour (see 'Error code').
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