Beem Star Elements W10.001 Mode D'emploi page 55

Appendix
Should faults nevertheless occur, please try to resolve the matter
by telephone first. Should this not be successful, please send
the carefully packed appliance to your retailer or to the customer
EN
service address shown below. Please state your complete
address, the type and model number and the serial number of the
appliance. This information can be found on the rating plate of the
appliance. Please describe the fault or defect in as much detail as
possible. The product or spare part order should be accompanied
by a printed and dated receipt of purchase or an invoice. No
services under guarantee can be provided for repairs, spare parts
or other claims without a printed receipt of purchase or an invoice.
Outside Germany and in particular in non-EU countries, please
contact your retailer or the local distributor first. Information can
be obtained – preferably by e-mail – from the customer service
address indicated below.
Repairs not covered by the guarantee can also be performed
against individual payment by customer service - outside Germany
by the retailer from whom you purchased the appliance or by a
service centre, if available.
Replacement parts and consumables can be ordered from
your retailer or the stated customer service address. Please
contact your dealer or the local distributor first if you live outside of
Germany.
For product information, ordering accessories or questions
on service handling, please contact your retailer or the stated
customer service. Outside Germany and in particular in non-EU
countries, please contact your retailer or the local distributor first.
You can also use the Internet. You will find accessories and
spare parts, as well as user manuals in various languages on
our website www.beem.de . Additional product information
can also be found there.
BEEM - Elements of Lifestyle 55