Kohler K-1397 Guide Du Propriétaire page 13

Troubleshooting Procedures (cont.)
Symptoms
5. User keypad is illuminated, but
pump won't start.
6. Motor runs but pump won't
prime (cavitates).
7. Little or poor water flow from
dual fill ports (if included).
8. Little or poor water flow from
Waterfall.
9. Riverjets run, but
Whitewater/Rapids jets do not
operate as described.
10. Up/down volume control
arrows do not change water
flow as described.
11. Air flow through jets does not
stop when Tidepool mode is
activated.
12. Air continues to flow through
one or more jets for several
seconds after Tidepool mode is
activated.
13. Pump stops before 18 minutes.
Kohler Co.
Probable Causes
A. Power cord from pump to
control is loose, disconnected
or damaged.
B. Pump does not work.
C. Control does not work.
A. Motor/Pump is shimmed too
high.
B. Small air leak at pump inlet.
C. Motor/pump does not work.
D. Control does not work.
A. Water supply lines blocked
B. Transfer valve not fully open.
A. Suction or harness blocked.
B. Pump does not work.
C. Control does not work.
A. Insufficient water in whirlpool
basin.
B. User keypad does not work.
C. Butterfly valve does not work.
D. Control does not work.
A. User keypad does not work.
B. Pump does not work.
C. Control does not work.
A. User keypad does not work.
B. Butterfly valve does not work.
C. Control does not work.
A. Normal operation - air will
stop flowing in a short time.
A. GFCI or ELCB tripped.
B. Suction is blocked.
C. Jets are blocked.
13
Recommended Action
A. Check wiring for proper
connections. If problem
persists, refer to
installer/dealer.
B. Replace pump. Refer to
installer/dealer.
C. Replace control. Refer to
installer/dealer.
A. Lower pump/control to
subfloor level.
B. Securely tighten nut(s) on
intake side of pump.
C. Replace motor/pump. Refer to
installer/dealer.
D. Replace control. Refer to
installer/dealer.
A. Remove blockage.
B. Rotate transfer valve handle.
A. Remove blockage.
B. Replace pump. Refer to
installer/dealer.
C. Replace control. Refer to
installer/dealer.
A. Fill whirlpool so water covers
water-level sensors.
B. Replace user keypad. Refer to
installer/dealer.
C. Check wiring. Replace butterfly
valve. Refer to installer/dealer.
D. Replace control. Refer to
installer/dealer.
A. Check wiring. Replace user
keypad. Refer to
installer/dealer.
B. Replace pump. Refer to
installer/dealer.
C. Replace control. Refer to
installer/dealer.
A. Check wiring. Replace user
keypad. Refer to
installer/dealer.
B. Check wiring. Replace butterfly
valve. Refer to installer/dealer.
C. Replace control. Refer to
installer/dealer.
A. No action required.
A. Identify source of fault, and
correct. Reset GFCI or ELCB.
B. Remove obstruction.
C. Remove blockage.
1022205-5-C