CyberPower DX400E-FR Manuel D'utilisation page 15

Problem
Full-time surge protection
outlets stop providing
power to equipment.
Circuit breaker button is
projecting from the side of
the unit.
The UPS does not perform
expected runtime.
The UPS will not turn on.
PowerPanel® Personal
Edition is inactive.
Additional troubleshooting information can be found at eu.cyberpowersystems.com
For more information, visit eu.cyberpowersystems.com or contact
CyberPower Systems B.V.
Flight Forum 3545 5657DW Eindhoven The Netherlands
Tel: +31 40 2348170, E-MAIL: sales@cyberpower-eu.com
Entire contents copyright ©2009 CyberPower Systems B.V., All rights reserved. Reproduction
in whole or in part without permission is prohibited. PowerPanel® and PowerPanel® Plus are
trademarks of CyberPower Systems (USA) Inc.
TROUBLESHOOTING
Possible Cause
Circuit breaker has
tripped due to an
overload.
Battery not fully
charged.
Battery is slightly worn
out.
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
The battery is worn
out.
Mechanical problem.
The USB cable is not
connected.
The unit is not
providing
battery power.
15
Solution
Turn the UPS off and unplug at least one
piece of equipment. Reset the circuit
breaker by depressing the button, and then
turn the UPS on.
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems about
replacement batteries at
service@cyberpower-eu.com
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
Contact CyberPower Systems about
replacement batteries at
service@cyberpower-eu.com
Contact CyberPower Systems at
service@cyberpower-eu.com
Connect the USB cable to the UPS unit
and an open serial port on the back of the
computer. You must use the cable that
came with the unit.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.