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Warranty
FLOTEC warrants to the original consumer purchaser ("Purchaser" or "You") of its products that they are free from defects in material and workmanship
for a period of twelve (12) months from the date of the original consumer purchase.
If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at
FLOTEC's option, subject to the terms and conditions set forth below. The original purchase receipt and product warranty information label are required
to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is
limited to repair or replacement of product only – Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact FLOTEC Customer Service at 1-800-365-6832.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased
immediately after the discovery of any alleged defect. FLOTEC will subsequently take corrective action as promptly as reasonably possible. No requests
for service will be accepted if received more than 30 days after the warranty expires.
Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact FLOTEC Customer Service. Sewage pumps that have seen service
and been removed carry a contamination hazard with them.
If your sewage pump has failed:
•
Wear rubber gloves when handling the pump;
•
For warranty purposes, return the pump's cord tag and original receipt of purchase to the retail store;
•
Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product
Drill Pump, Pitcher Pump, In-line Water Filter Cartridge, Utility Pump (Model FP0F360AC, FP0FDC)
1/3 HP Submersible Sump Pumps, Pool Cover Pump (Model FP0S1790PCA), Utility Pump (Model FP0S4100X), Condensate
Pump (Model FPCP-20ULST), IntelliPump (Model FP0S1775A), Back-up Sump Pump System (Model FP2800DCC)
4" Submersible Well Pumps, 1/2 HP Submersible Sump Pumps, 1/3 HP Sump Pump Models (FPSC2200A-10, FPSC2250A-10),
Floodmate® 7000 (Model FP0S6000A), Pedestal Sump Pump (Model FPPSS5000), Utility Pump (Model FPSC1725X)
Pre-Charge Water System Tank (FP7100 Series), 1/2 HP Sump Pump (Models FPSC3200A-10, FPSC3250A-10), Submersible
Solids Handling Pumps (Models FPSE9000, FPSE9050, E75STVT), Submersible Sump Pumps (Models E3305TLT, E3375TLT,
E50TLT, E5005TLTT, E50VLT, E75VLT, E100ELT, FPSC5000A), Submersible Sump Pump (Model FPSC4550A-10)
Sewage Ejector (Model FPSE3601A), Submersible Sewage Pump (Model FPSES2700A)
General Terms and Conditions
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to the following:
(1) acts of God; (2) products which, in FLOTEC's sole judgement, have been subject to negligence, abuse, accident, misapplication, tampering, or
alteration; (3) failures due to improper installation, operation, maintenance or storage; (4) atypical or unapproved application, use or service; (5) failures
caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
This warranty sets forth FLOTEC's sole obligation and purchaser's exclusive remedy for defective products.
FLOTEC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES SHALL NOT
EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may also have other rights which vary from
state to state.
FLOTEC • 293 Wright Street • Delavan, WI U.S.A. 53115
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
Retain Original Receipt For Your Records
Limited Warranty
Phone: 1-800-365-6832 • Fax: 1-800-526-3757
Web Site: FlotecWater.com
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Warranty Period
90 days
2 Years
3 Years
5 Years
Lifetime
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