Problem
Unclean dishes
Foaming
Water leaking
DishDrawer® will
not open
Power failure
during cycle.
Possible Cause
Wash program unsuitable
for the load.
Spray arm unable to rotate.
DishDrawer® overloaded/
incorrectly loaded.
Filter plate/drain filter is
incorrectly inserted.
Detergent put in the wrong
compartment.
Excess food not removed
from dinnerware prior to
loading.
Unsuitable detergent.
Not enough detergent.
Spray arm holes are blocked. Clean the spray arm.
Filter plate/drain filter is
blocked.
Insufficient salt in the
water softener (DD24-H
models only).
Incorrect amount of
detergent.
Too much egg in the wash
load.
Rinse agent setting too high.
Drain hose disconnected
from waste pipe.
Water inlet hose not
properly connected.
Other leaks.
Childlock feature is on or
the Closed drawer option is
on, or both.
Troubleshooting
What to do
Refer to the 'Wash program chart' for a
suitable wash program, or the soils were
too heavily baked on and dishes may need
soaking.
Ensure no items are obstructing the spray
arm path.
Refer to the section on loading.
Refer to the 'User maintenance instructions'
section.
Detergent must be placed in the large
compartment.
Scrape all food scraps off dinnerware prior to
loading.
Use recommended brands of dishwasher
detergent.
Refer to the detergent section or the
detergent manufacturer's instructions.
Clean the filter plate and drain filter.
Ensure there is enough salt in the water
softener and/or increase the water
softener setting.
Refer to the detergent section or consult the
detergent manufacturer's instructions.
Increase the amount of detergent.
Decrease the rinse agent setting.
Reconnect the drain hose to the waste pipe.
Ensure the inlet hose is connected securely.
Turn water and power supplies to the
DishDrawer® off. Call your dealer or
Authorized Service Agent.
Turn the Childlock off. Hold down the
button until the
symbol disappears from
the LCD screen or the light above the
button disappears and/or press the
button to open the DishDrawer®.
Wait until power resumes, cycle will restart in
same part of wash program.
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US CA
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