Troubleshooting - Ameriphone Q90D Mode D'emploi

Troubleshooting

For your convenience, we have listed some common problems that may occur with your Q90D,
followed by a list of items that should be checked. If the difficulty persists, contact our
Customer Service Department at 800-772-2889 TTY or 800-874-3005 voice.
If...
Keyboard locks up - Q90D not
responding
Batteries run down too soon after
charging
No dial tone for keyboard dialing
Nothing happens after you dial from
keyboard
Nothing happens when Q90D
is turned ON
Cannot type the following characters
in TTY mode:", @, %, ^, &, _, or <.
Then...
1. Hold down CTRL, Shift and ESC at the same time for
about 2 seconds.
2.Then, if the Q90D still does not respond, disconnect
the AC adapter and momentarily remove one battery.
This resets the internal microprocessor.
Batteries may not be charged properly. First, completely
drain the batteries by following this procedure.
1. Unplug the AC adapter, unplug the telephone line, turn
on the Q90D, unplug the telephone, hold down CTRL,
then press F1 to place the Q90D on line.
2. Leave the Q90D ON until it automatically turns itself
OFF.
3. Next, plug in the AC adapter and the telephone line
and let the Q90D charge for 14 hours. If this does not
work, your batteries may need to be replaced. Replace
them with NiCad AA rechargeable batteries.
Note:To avoid losing conversations stored in memory,
plug in the AC adapter before removing the batteries.
Check to ensure both ends of the telephone cord are
firmly plugged in.
Make sure you press the Return key after dialing
the number. Pressing Return completes the dialing
sequence.
There is no power.
1. Check to make sure that both ends of the AC adapter
are firmly plugged in.
2. If you are using batteries, make sure that each battery
is properly installed and that they are properly charged.
These characters cannot be typed in Baudot mode.
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