9.2. Error code
If the screen displays an error code "Ex", please refer to the table below.
Code Situation
Problem
Not heating Not
Wrong temperature
E1
heating properly.
control sensor.
Not heating
Wrong temperature
E2
properly.
control sensor.
Not heating
High water tempera-
E3
properly.
ture indicator.
All functions do
Low water tempera-
E4
not work, buzzing
ture indicator.
warn.
All functions do
High water tempera-
E5
not work, buzzing
ture indicator.
warn.
Not heating and
Water pressure is
E6
filtering properly.
not big enough to
Buzzing warns.
activate heating.
All functions do
E7
not work, buzzing
Dry-run heater.
warn.
E5 error code
- Reset thermal cutout
(1) Cut off power of pump
(2) Insert the stopper caps onto the inlet and outlet on the pool inner wall
(3) Disassemble pump, turn over the pump.
(4) Locate the small hole marked "RESET" on the bottom of pump. Then, inset a small stick (It should be less than Ø0.9cm, length is longer
than 10cm) into the hole, press down, you can hear "ping", the reset is successful.
(5) Then, connect pump with pool again. Take off the stopper on the inner pool and repeat the previous outlined steps to use your SPA.
9. TRoUBLESHooTINg
Causes
Temperature control sensor short
circuit or open circuit.
Temperature control sensor short
circuit or open circuit.
The filled water is over 45°C
(113°F).
The pool water is lower than 2°C
(36°F).
The filled water is over 50°C
(122°F).
·Inlet or outlet on inner wall are
blocked.
·Filter cartridge is too dirty.
·Pool water does not reach mini-
mum water level.
·Do not release air from pump
Pump is wrong"
Heating at no water situation,
system shut down automatically
Solutions
Contact Waterflex service center.
Contact Waterflex service center.
·Cut off the power, make sure the pool water is
between 2°C~44°C (36°F~111°F)
·If this does not solve the problem, contact Waterflex
service center.
·Cut off the power, make sure the pool water is
between 2°C~44°C (36°F~111°F)
·If this does not solve the problem, contact Waterflex
service center.
·Cut off the power, turn to qualified electrician to reset
the thermal cutout described in next paragraph. If this
does not solve the problem, contact Waterflex service
center.
·Clean inlet and outlet
·Clean or replace filter cartridge
·Add water to reach water level
·Do air release as outlined again
·If this does not solve the problem, contact Waterflex
service center.
Contact Waterflex service center.
47