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TROUBLESHOOTING
Making Ice
Problem
Doors are opened often or for
long periods of time.
Ice tray is
not making
enough ice.
Doors are not closed completely.
The temperature setting for the
freezer is too warm.
Ice tray is not
Refrigerator was recently
making ice.
installed.
Ice has been stored for a long
time.
The food has not been stored
Ice has bad
properly in either compartment.
taste or odor.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to be
cleaned.
Possible Cause
Solutions
• If the doors of the unit are opened often,
ambient air will warm the refrigerator which
will prevent the unit from maintaining the
set temperature. Lowering the refrigerator
temperature can help, as well as not
opening the doors as frequently.
• If the doors are not properly closed, ice
production will be affected. See the "Doors
will not close correctly or pop open" section
in Parts & Features Troubleshooting for
more information.
• The recommended temperature for the
freezer compartment for normal ice
production is 0°F. If the freezer temperature
is warmer, ice production will be affected.
• It may take up to 24 hours for each
compartment to reach the desired
temperature and water to begin freezing in
the ice tray.
• Ice that has been stored for too long will
shrink, become cloudy, and may develop a
stale taste. Throw away old ice and make a
new supply.
• Rewrap the food. Odors may migrate to the
ice if food is not wrapped properly.
• See the Maintenance section for more
information.
• Empty and wash the bin (discard
old cubes). Make sure that the bin is
completely dry before reinstalling it.