11 Topcom Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - Topcom BUTLER E400 Manuel D'utilisateur

11 Topcom Warranty

11.1

Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new
unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type).
Consumables or defects causing a negligible effect on operation or value of the equipment are not
covered.
The warranty has to be proven by presentation of the original or copy of the purchase receipt, on
which the date of purchase and the unit-model are indicated.
11.2

Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note and
a filled in service card.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service
center will repair any defects caused by material or manufacturing faults free of charge, by either
repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour
and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is
not extended if the unit is exchanged or repaired by Topcom or its appointed service centre.
11.3

Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of
non-original parts or accessories are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire,
nor any damage caused during transportation. No warranty can be claimed if the serial number on
the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer.
This appliance may only be used with rechargeable batteries. If you want to replace the originally
included batteries, please check whether the batteries you use are suitable and rechargeable.
Alkaline batteries may under NO circumstances be used in the handsets. If you use Alkaline
batteries and place the handset on the basis, the batteries will heat up and may explode. Any damage
which may be caused cannot be recovered from the manufacturer and the damage thus caused to
the appliance is not covered by the warranty conditions. Any repairs will be charged to you.

12 Disposal of the device (environment)

At the end of the product lifecycle, you should not throw this product into the normal
household garbage but bring the product to a collection point for the recycling of
electrical and electronic equipments. The symbol on the product, user guide and/or
box indicate this.
Some of the product materials can be re-used if you bring them to a recycling point.
By re-using some parts or raw materials from used products you make an important contribution
to the protection of the environment. Please contact your local authorities in case you need more
information on the collection points in your area.

13 Cleaning

Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning
agents or abrasive solvents.
Topcom Warranty
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