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BATTERY SAFETY INSTRUCTIONS
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The Dyson vacuum cleaner must be disconnected from the supply mains when
removing the battery.
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Use only Dyson batteries and charging unit for this Dyson vacuum cleaner.
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The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
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Skin contact – can cause irritation. Wash with soap and water.
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Inhalation – can cause respiratory irritation. Provide fresh air and seek medical
advice.
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Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15 minutes. Seek medical attention.
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Disposal – wear gloves to handle the battery and dispose of immediately
following local ordinances or regulations.
CAUTION:
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F (60°C), or
incinerate. Replace battery with a Dyson battery only: use of any other battery
may present a risk of fire or explosion. Dispose of used battery promptly. Keep
away from children. Do not disassemble and do not dispose of in fire.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER
If you have a question about your Dyson vacuum cleaner, call the Dyson
Customer Care Helpline at 1-877-397-6622 with your serial number and details
of where and when you bought the vacuum cleaner. The serial number can
be found on the main body of the vacuum cleaner behind the clear bin. Most
questions can be solved over the phone by one of our Dyson Customer Care
Helpline staff. If your vacuum cleaner needs service, call the Dyson Customer
Care Helpline so we can discuss the available options. If your vacuum cleaner is
under warranty, and it is a covered repair, it will be repaired at no cost.
DYSON HELPLINE
Call 1-877-397-6622 toll free, 6 days a week.
PLEASE REGISTER AS A DYSON VACUUM
CLEANER OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson vacuum cleaner owner. There are three ways to do this:
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Online at www.dyson.com
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By calling the Dyson Customer Care Helpline: 1-877-397-6622 toll free.
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By completing and returning the attached Warranty Form to us by mail.
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This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
LIMITED 2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED
WARRANTY.
WHAT IS COVERED
Your Dyson vacuum cleaner is warranted against original defects in material
and workmanship for a period of two years from the date of purchase, when
used for private household purposes in accordance with the Operating Manual.
This warranty provides, at no extra cost to you, all labour and parts necessary
to ensure your vacuum cleaner is in proper operating condition during the
warranty period. This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs, damages or repairs incurred
as a result of:
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Vacuum cleaners purchased from an unauthorized dealer.
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Reduction in battery discharge time due to battery age or use.
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Clearing blockages from your vacuum cleaner.
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Carpet damage due to use not in accordance with flooring manufacturer's
instructions or failure to turn brush bar off when necessary.
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Use of parts not in accordance with the Operating Manual.
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Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Operating Manual.
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External sources such as weather.
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Repairs or alterations carried out by unauthorized parties or agents.
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Use of the vacuum cleaner other than for normal domestic purposes within the
country of purchase, e.g. for commercial or rental purposes.
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Normal wear and tear, including normal wearing parts such as clear bin, belt,
filter, brush bar, hose assembly and power cord (or where external damage or
abuse is diagnosed).
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Use of parts and accessories other than those produced or recommended by
Dyson Canada Limited.
WARRANTY SERVICE
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Please fill out and return the Warranty Form, or register online at
www.dyson.com
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Before service can take place, the terms of the limited warranty require that
you contact the Dyson Helpline with your model name/number, serial number,
date and place of purchase. Please keep your purchase receipt in a safe place
to ensure you have this information. The serial number is found on the vacuum
cleaner's rating plate, which is behind the filter.
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All work will be carried out by Dyson Canada Limited or its authorized agents.
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Any replaced defective parts will become the property of Dyson Canada
Limited.
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Service under this warranty will not extend the period of this warranty.
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If your vacuum is not functioning properly, please call the Dyson Helpline at
1-877-397-6622. Most issues can be rectified over the telephone by our trained
Dyson Helpline staff. If this is not possible Dyson Canada Limited will arrange
for your vacuum cleaner to be repaired and returned in full working order at no
extra cost to yourself.
WARRANTY LIMITATIONS AND EXCLUSIONS
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Any representations, warranties or conditions relating to your vacuum cleaner,
express or implied, statutory or otherwise, including but not limited to warranty
of merchantability or warranty of fitness for a particular purpose, are limited
to the duration of this warranty. This limitation is not allowed by some States or
provinces and so this limitation may not apply to you.
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Your remedy for breach of this warranty is limited to the warranty service
described above. Dyson Canada Limited will not be liable for any consequential
damages or incidental damages you may incur in connection with your purchase
and use of your vacuum cleaner. This limitation is not allowed by some States or
provinces and so this limitation may not apply to you.
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This limited warranty gives you specific legal rights. You may also have other
rights which vary by State or province.
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This limited warranty is not transferable.
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This limited warranty is only available in Canada.
SUMMARY OF COVER
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The warranty becomes effective at the date of purchase (or the date of delivery
if this is later).
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You must provide proof of delivery/purchase before any work can be carried
out on your vacuum cleaner. Without this proof, any work carried out will be
chargeable to you. Please keep your receipt or delivery note.
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All work will be carried out by Dyson Canada Limited or its authorized agents.
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Any parts which are replaced will become the property of Dyson Canada
Limited.
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The repair or replacement of your vacuum cleaner under warranty will not
extend the period of warranty.
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The warranty provides benefits which are additional to and do not affect your
statutory rights as a consumer.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson Canada Limited or others on behalf of Dyson
Canada Limited so that we can assist you more quickly in our Dyson Helpline.
From time to time, Dyson Canada Limited may send you special offers and news
of our latest innovations.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
CONFORMITY INFORMATION
This Class B digital apparatus complies with Canadian ICES-003.
PRODUCT INFORMATION
Net weight: 2.52kg (5.56lbs).
Please note: Small details may vary from those shown.
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