SERVICE REPLACEMENT UNITS WARRANTY
The TRIVEX System replacement units are warranted to be free from defects in material and workmanship for 90 days from the date of original
invoice unless otherwise provided by local law.
REPLACEMENT PROGRAM
LeMaitre Vascular offers a Replacement Program for TRIVEX System Control Units to minimize downtime in your operating room. With an active
Replacement Agreement in place, a replacement TRIVEX System Control Unit will be shipped within 48-hours via next day delivery*. For a Return
Goods Authorization (RGA) number or for additional information on this program, call Customer Service at 1-800-628-9470 in the U.S., or contact
your LeMaitre Vascular representative.
*Next day delivery is not offered in all countries.
REPAIR SERVICE PROGRAM
For devices no longer under warranty, repairs can be made by LeMaitre Vascular. Non-warranty repairs will be made at the list price of replacement
parts, plus labor. We will provide an estimate of repair cost and time required for the repair before any work is completed. Repair items should be
carefully repackaged, marked with the Return Goods Authorization (RGA) number, and returned postpaid to the address provided by LeMaitre
Vascular. LeMaitre Vascular Customer Service or your local representative can provide shipping information.
TRAINING PROGRAM
Training opportunities are available at Surgeon Training Centers. For next available dates please contact your local Sales Representative, email
csus@lemaitre.com, or call LeMaitre Vascular at 800-628-9470 (US), 855-673-2266 (Canada).
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