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If you experience
Possible Causes and/or Recommended Solutions
The motor seems
Your new refrigerator may run longer than your old one. Energy efficient refrigerators run longer at lower, more
to run too much
energy efficient speeds. Your refrigerator may run even longer if the room is warm, a large food load is added,
the door is opened often, or if the door has been left open.
The refrigerator is
Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice
noisy
unfamiliar noises that are normal. Following are some normal sounds with an explanation:
The door will not
close completely
The door is
difficult to open
Temperature is
too warm
There is interior
moisture buildup
NOTE: Some
moisture buildup is
normal.
The ice maker is
not producing ice
or not enough ice
(on some models)
The ice cubes are
hollow or small
(on some models)
NOTE: This is an
indication of low
water pressure.
14
Buzzing - heard when the water valve opens to fill the ice maker
Clicking/Snapping - valves opening or closing
Pulsating - fans/compressor adjusting to optimize performance
Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The door is blocked open - Move food packages away from door. Push bin or shelf back into the correct
position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports.
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse
and dry with soft cloth.
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the
controls to one setting colder. Check temperature in 24 hours. See "Using the Control(s)."
Humid room - Contributes to moisture buildup in the refrigerator.
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shutoff valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is
in the ON position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full
ice production.
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See "Water Supply Requirements."
The water valve is not completely open - Turn the water shutoff valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See "Water Supply Requirements."
If questions regarding water pressure remain, call a licensed, qualified plumber.
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