Troubleshooting Guide - AquaScape IonGen G2 Instructions Et Utilisation

• The IonGen System's Control Panel is weather resistant,
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but steps to protect it from the elements, such as mounting
the panel above the ground, are recommended to maximize
its lifespan.
• The Flow Chamber, when plumbed directly into the
recirculating system, needs to be located in a region that will
drain for servicing the replaceable IonGen
as allowing the Flow Chamber fitting to over-winter.

Troubleshooting Guide

IMPORTANT: Before installing the IonGen
pond of as much debris as possible. This will maximize the ion's effectiveness and speed to achieve desired results. The more
debris present in the water feature, the longer it will take for the IonGen
Problem
1. Power Light not Illuminated
2. Ionizing Indicator Display reads "00"
3. I onization level not able
to be raised to full power
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™ Probe, as well
System on an existing water feature, it is recommended to thoroughly clean the
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Cause
No AC power
Controller failure
IonGen Probe exhausted
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Insufficient water flow through
Flow Chamber
Scale build-up or debris
suffocating IonGen
Water chemistry make-up
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• If shutting down the water feature during the winter, make
sure the plumbing line is drained free of water. Failure to
do so may cause water remaining in the plumbing line to
freeze, potentially cracking the Flow Chamber and voiding
the warranty.
• Prior to restarting the IonGen
a good idea to remove and inspect the IonGen
to ensure it is free of debris and scale build-up, and not
exhausted or worn. Scrape away any scale build-up from
the IonGen Probe's bars. Replace worn IonGen
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See section above on IonGen
more information.
System to provide noticeable results.
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™ Probe
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System in the spring, it is
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™ Probe Maintenance for
Solution
Check GFI and incoming power
Contact Dealer or Installer
Inspect and replace IonGen Probe
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if exhausted
Check to make sure all of the IonGen
Probe cable connectors are properly installed
and the cables have not been accidentally
damaged or cut
In most of these cases the IonGen
still produce a sufficient quantity of ions. Move
IonGen ™ Probe to area of greater water flow.
Plumbing into the water feature's recirculating
system is the most effective method.
An excessive build-up of scale on the bars is
an indicator that there may not be sufficient
water flow. The scale will decrease the
distribution of ions being released into the
water, as well as affect the ability to raise and
lower the Control Panel's ionization level. The
scale can be easily brushed or scraped off the
bars which will improve the IonGen
performance immediately. If you notice the
scale repeatedly building up then you may
want to move the IonGen Probe to a location
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with higher water flow, such as plumbed
directly into the main recirculating system.
Water chemistry also plays a role in the ability
of the ionization level to be raised or lowered,
as well as the effectiveness of the copper ions
in the water. See Targeted Water Parameters
section below the troubleshooting table.
™ Probe
Probes.
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™ System will
Probe's
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