Before You Call - Viking VMOH330SS Manuel D'utilisation Et D'entretien

BEFORE YOU CALL

Check the following to be sure a service call is
necessary:
IF NOTHING ON THE OVEN OPERATES:
• Check for a blown circuit fuse or a tripped main circuit
breaker.
• Check if oven is properly connected to electric circuit
in house.
• Check that controls are set properly.
• Check that the cooking time is set.
IF THE OVEN INTERIOR LIGHT DOES NOT WORK:
• The LED light may be loose or defective. See page 22
or call a qualified servicer.
IF OVEN WILL NOT COOK:
• Check that control panel was programmed correctly.
• Check that door is firmly closed.
• Check that START pad was pressed.
• Auto Start may have been set.
• The Control Lockout may have been set.
• Check the area between the door and seal for
obstructions.
IF OVEN TAKES LONGER THAN NORMAL TO
COOK OR COOKS TOO RAPIDLY:
• Be sure the Power Level is programmed properly.
• Check instructions on food density, etc.
• Verify that voltage to the microwave oven is not low.
IF THE TIME-OF-DAY CLOCK DOES NOT ALWAYS
KEEP CORRECT TIME:
• Check that the power cord is fully inserted into the
outlet receptacle.
• Check that the oven is properly grounded.
• Try plugging the oven into an outlet on a separate
electrical circuit.
IF OVEN FLOOR OR GLASS TRAY ARE HOT:
• This is normal. The floor is absorbing heat from the
food.
IF THE INTERIOR OF OVEN COLLECTS
MOISTURE:
• This is normal. Food gives off moisture when cooking
and the steam collects on the door and the oven
surface. Wipe off excess moisture from oven after
each use.
E
IF FOOD COOKS UNEVENLY:
• Refer to your recipe for proper cooking procedures.
• Be sure food is evenly shaped.
• Be sure food is completely defrosted before cooking.
• Check placement of aluminum strips used to prevent
overcooking.
IF FOOD IS UNDERCOOKED:
• Check recipe to be sure all directions (amount, time
and power levels) were correctly followed.
• Check household voltage.
• Try plugging the oven into an outlet on a separate
electrical circuit.
• Be sure food was completely defrosted before cooking.
IF FOOD IS OVERCOOKED:
• Check recipe to be sure all directions (amount, time
and power levels) were correctly followed.
• The initial temperature of food may have been higher
than normal.
IF ARCING (SPARKS) OCCUR:
• Be sure microwave-safe dishes were used.
• Be sure wire twist-ties were not used.
• Be sure oven was not operated when empty.
IF THE DISPLAY SHOWS A TIME COUNTING
DOWN BUT THE OVEN IS NOT COOKING:
• Check that door is firmly closed.
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