Storage & Service - Tripp-Lite SmartPro SMC1000T Manuel Du Propriétaire

Storage & Service
Storage
CAUTION! Your UPS has an internal power source. Its outlets may still deliver current,
even after the UPS is unplugged, until the UPS is completely turned OFF (deactivated).
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility
power, press and hold the STANDBY button for one second (an alarm will beep once
briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you
store your UPS for an extended period of time, recharge the UPS batteries once every
three months: plug the UPS into a wall outlet; allow it to charge for 4 to 6 hours; and
then unplug it and place it back in storage. Note: after you plug the UPS in, it will
automatically begin charging its batteries; however, it will not supply power to its outlets
(see Quick Installation section). If you leave your UPS batteries discharged for an
extended period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are available from
Tripp Lite. For more information on services, visit www.tripplite.com/support. Before
returning your UPS for service, follow these steps:
1. Review the installation and operation instructions in this manual to ensure that the
service problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the UPS to the dealer. Instead,
visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA)
number, which is required for service. A simple on-line form will ask for your unit's
model and serial numbers along with other general purchaser information. The RMA
number, along with shipping instructions, will be emailed to you. Any damages
(direct, indirect, special or consequential) to the product incurred during shipment to
Tripp Lite or an authorized Tripp Lite service center are not covered under warranty.
Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportation charges prepaid. Mark the RMA number on the outside of the
package. If the product is within its warranty period, enclose a copy of your sales
receipt. Return the product for service using an insured carrier to the address given
to you when you request the RMA.
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