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ENGLISH
Symptom
Pump will not start.
ePump controller LCD is not
displaying information
or
ePump LEDs are not illuminated
(Jandy Pro Series Motor model
only).
Controller displays "Pump not
connected".
Fault message appears on
controller display.
Jandy
Pro Series ePump™ Series Pump | Installation and Operation Manual
®
No power to pump.
Make sure pump is properly connected to high voltage. See Section 3.2, Electrical
Installation, in this manual.
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See Section
3.2, Electrical Installation, in this manual.
Improper pump address setting.
Make sure that ePump dip switches 3 and 4 are set properly for the installation. Both
should be OFF for use with ePump controller or set to the proper address when connected
to an AquaLink
RS controller, an AquaLink PDA, or an AquaLink Z4. See Section 3.3,
®
ePump Dip Switch Settings, in this manual.
Fault condition exists.
View fault message on controller and correct fault before proceeding. If unsure how to
correct fault, contact technical support at 800.822.7933.
Incorrect dip switch setting.
Make sure ePump dip switches 1 and 2 are both ON. See Section 3.3, ePump Dip Switch
Settings, in this manual.
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See Section
3.2, Electrical Installation, in this manual.
Improper low-voltage wiring.
Check low-voltage wiring between pump and controller. Correct if necessary. See Section
3.2, Electrical Installation, in this manual.
Improper pump address set.
Ensure ePump dip switches 3 and 4 are set properly for the installation. Both should be
OFF for use with ePump controller or set to the proper address when connected to an
AquaLink RS controller, an AquaLink PDA, or an AquaLink Z4. See Section 3.3, ePump Dip
Switch Settings, in this manual.
Fault condition exists.
View fault message on controller and correct fault before proceeding. If unsure how to
correct fault, contact technical support at 800.822.7933.
Possible Cause/Solution